Simple, intuitive — and still jam-packed with features!
Everything a growing team needs to track work, support customers, and share knowledge — explore the depth below.
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Our intuitive interface includes a Dashboard view.
The Dashboard shows predefined filters that you can reorder according to your priorities. Display issues 'Assigned to Me', 'Reported by Me', and more, so you can easily find the tasks that need your attention.
Manage your work in progress and releases with ease.
Leverage Kanban boards as a visual aid to move tasks efficiently through to completion and identify bottlenecks. MantisHub also supports project versions, which let you create Roadmaps listing issues targeted for future versions and Change logs for completed work.
A full customer support platform to manage help tickets efficiently
Manage customer support tickets from creation to resolution with a range of features to streamline your service-level agreements. Collaborate within your team through private notes and mentions. Create predefined responses with Snippets. From your support tickets, you can link to internal issues or Wiki documentation. Or tap into our phone messaging integration... and much more.
Get the big picture on your team's performance!
Analytics on workload distribution, current status, and resolution times give you the big picture on your team's performance. With the built-in time-tracking feature, your team can record time spent on issues, run reports for project chargebacks, and set an hourly cost for tracked time. Need more? Use integrations, the API, or exports for more in-depth analysis.
Work with your tracker from the AI assistant you already use.
Every instance includes a built-in MCP server, the open standard AI assistants use to work with external systems. Connect Claude, ChatGPT, Gemini, Cursor or VS Code Copilot and ask in plain language — it finds, creates and updates issues, adds notes, writes wiki pages and runs MQL searches. It acts with your permissions on your data, and stores nothing.
Other Features
And it doesn't stop there
Team Collaboration
Streamline Tasks, Power Support, Share Knowledge
MantisHub provides one central place for your team to collaborate. Link issues with task-management tools, Wiki documentation, and support tickets to enable one-click communication. Other handy features, like @mentions, ‘follow’ capabilities, and tailored email notifications, mean everyone is on the same page. Flexible user permissions and authorization mean that users at every level can access the system as needed.
Workflow Integrations
Single Sign-On, Chat Communications, and More
Integrate with existing company systems to add value to your everyday workflows. These include:
- Single sign-on (SSO) with identity providers such as Azure AD and Google, allowing organizations to enforce sign-in policies (e.g. 2FA) and auto-provision new users.
- Utilize our Slack and Teams chat integration to get project and issue updates broadcast to your channels to keep everyone up to date.
- Set up automated issue creation for your ongoing, regular jobs with our Recurring Tasks plugin.
- Or tap into thousands of other apps to set up automated workflows with our Zapier integration.
Optimized for Developers
Improve the efficiency of your development team.
Link your development resources and create automation by making use of our many integrations and plugins, including:
- Test Management integrations with TestRail, TestStuff and TestLodge.
- Source control integration with GitHub, GitLab, GitWeb, SVN, WebSVN.
- LiveLinks plugin for integrated updates of remote issues or pull requests.
- Extensive REST API to create custom secure integrations into any system and extend your capabilities in hundreds of ways.
- In-app data capture with Bugsee.
And much more
Added support at your fingertips
MantisHub provides a robust support network and infrastructure included with your subscription. System customizations, consultation, a wealth of online support documentation, video tutorials, and a blog mean you have everything you need to get the most out of MantisHub functionality. Software security, updates, and data management (backups, export/import) are taken care of, and we don't stop there. We are constantly looking to improve and expand functionality to provide what your team needs.